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Privacy Policy

Last updated: June 1, 2025

PDFCraftPro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and PDF editing services at pdfcraftpro.com (the "Service").

Please read this policy carefully. By using PDFCraftPro, you agree to the terms described here.

1. Information We Collect

Information You Provide

  • Email address – if you subscribe to our newsletter or contact us.
  • Files you upload – PDF files you upload for editing. These are processed in your browser or on our servers temporarily and are never stored permanently or shared with third parties.

Automatically Collected Information

  • Usage data – pages visited, features used, time spent, browser type, operating system, and referring URL.
  • IP address – used for security and analytics purposes.
  • Cookies – small files stored in your browser to remember preferences and improve your experience. See Section 5 for details.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the PDFCraftPro Service.
  • Process your PDF files and return edited results to you.
  • Improve and personalise your experience on our platform.
  • Send newsletters and product updates (only if you opted in).
  • Monitor usage patterns to fix bugs and improve performance.
  • Detect and prevent fraud or abuse.
  • Comply with legal obligations.

3. File Privacy & Security

Your PDF files are your property. We take file privacy seriously:

  • Files uploaded for editing are processed and automatically deleted from our servers within 1 hour of processing.
  • We do not read, analyse, sell, or share the contents of your files.
  • All file transfers use industry-standard TLS/SSL encryption.
  • We do not use your file contents to train any machine learning model.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data only with:

  • Service providers – trusted third parties who help us operate the Service (e.g., hosting, analytics), bound by confidentiality agreements.
  • Legal requirements – if required by law, court order, or governmental authority.
  • Business transfers – if PDFCraftPro is acquired or merged, your data may be transferred as part of that transaction.

5. Cookies & Tracking

We use the following types of cookies:

  • Essential cookies – required for the Service to function.
  • Analytics cookies – help us understand how users interact with the Service (e.g., Google Analytics).
  • Advertising cookies – used by Google AdSense to show relevant ads. You can opt out via Google Ad Settings.

You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.

6. Google AdSense & Third-Party Advertising

We use Google AdSense to display advertisements. Google may use cookies to serve ads based on your prior visits to our site or other sites. You can opt out of personalised advertising by visiting Google's Ads Settings. We do not control the content of third-party ads displayed on our site.

7. Data Retention

We retain personal data only as long as necessary:

  • Uploaded PDF files: deleted within 1 hour of processing.
  • Newsletter email addresses: retained until you unsubscribe.
  • Analytics data: retained for up to 26 months in aggregate form.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict our processing of your data.
  • Data portability (receive your data in a structured format).
  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at contact@pdfcraftpro.com.

9. Children's Privacy

PDFCraftPro is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

PDFCraftPro

Email: contact@pdfcraftpro.com

Website: pdfcraftpro.com